KYC / AML — Your Security and Full Access to Features
Verification confirms your identity and source of funds, protects against fraud, and unlocks the full range of financial features. It's fast, transparent, and secure.
Start VerificationVerification Levels
You can browse information on the website and in your personal area. Financial operations are unavailable until verification is completed.
Unlocks basic deposit capabilities and limited withdrawals. Perfect for quick start.
Maximum limits, access to all methods (including SWIFT/SEPA), accelerated processing and priority support.
Capabilities by Level
| Feature | Level 0 | Level 1 | Level 2 |
|---|---|---|---|
| Deposits | Unavailable | Card, Crypto (low limits) | Card, SEPA, SWIFT, Crypto (high limits) |
| Withdrawals | Unavailable | Limited amounts/methods | Full access to all methods |
| Daily/Monthly Limits | — | Up to €10,000/€50,000 | Up to €100,000/€500,000 |
| Documents Required | — | Passport (scan/photo) | Extended package (see below) |
| Processing Time | — | Usually up to 24 hours | Usually 1–3 business days |
* Exact limits and method availability depend on country/currency and verification results.
How to Complete Verification
Log into your personal area and select "Verification"
Fill out the form and upload documents according to your level
Wait for notification of results — we'll notify you by email and in your account
What You Need:
- Scan/photo of passport spread or ID card (original, not cropped)
Requirements:
- Color image, no glare or shadows
- All corners of document visible, text readable
- Accepted formats: JPG/PNG/PDF, up to 10 MB
Processing Time:
Usually up to 24 hours (Mon–Fri)
Unlocks After Confirmation:
- Deposits: Visa/MasterCard, Crypto (with limited limits)
- Withdrawals: basic limits and return-to-source rule
What It Provides:
- Maximum limits and processing speed
- Access to all methods (SEPA/SWIFT/Card/Crypto)
- Priority support channel (when needed)
Enhanced Verification Form:
- Personal data (must match documents)
- Residential address (may require address confirmation)
- Source of funds and source of wealth (brief description)
Additional Checks (based on risk profile):
- PEP/sanctions lists, negative media, income vs. turnover matching
- When necessary — video confirmation (liveness) and/or additional document requests
Document Upload — Level 2
- • Clear photo of face and passport
- • Both must be clearly visible
- • Photo taken on your device, no third parties
- • Good lighting, no shadows
- • Current employment contract
- • Position and company visible
- • Document not older than 12 months
- • PDF format preferred
- • Official tax declaration
- • Notarized by lawyer
- • Current or previous tax year
- • All pages included
- • Full statement for 12 months
- • Account holder name visible
- • Official bank letterhead/stamp
- • All transactions displayed
File Requirements:
- Formats: JPG, PNG, or PDF files only
- Size: Maximum 10 MB per file
- Quality: Color original, no cropping or filters
- Translation: If document is not in Russian/English — attach notarized translation
Final Submission:
After uploading all documents, the package is sent for Level 2 verification. You'll receive "In Processing" status, then "Confirmed" or "Corrections Required".
Processing Times, Status and Corrections
- • Level 1: usually up to 24 hours (Mon–Fri)
- • Level 2: usually 1–3 business days (longer in complex cases)
Common Issues:
- • Unreadable photos, cropped edges, glare/shadows
- • Name or form data doesn't match documents
- • Expired or outdated documents
- • Source of funds doesn't match declared data
How to Fix:
- • Retake photos/scans per requirements
- • Add missing pages, update form and resubmit
- • Ensure all information is consistent
- • Provide additional documentation if requested
- Data encryption in transit and at rest, limited access on "minimum necessary" principle
- KYC/AML data stored for the period required by law in your jurisdiction (usually 5–10 years after relationship ends)
- Document access provided only to compliance and audit staff
- We never ask for passwords/2FA codes. Never share them with anyone
- Cross-border data transfers possible with appropriate legal safeguards
Frequently Asked Questions
Visit our contacts page for all available communication channels
Ready to Complete Verification and Unlock All Features?
Start your verification process now and gain access to all trading capabilities.
Start Verification• Available limits and deposit/withdrawal methods depend on your jurisdiction, client status and KYC/AML verification results
• We do not accept payments from third parties; payer name must match account holder name
• We may request additional documents or conduct enhanced due diligence in accordance with AML requirements
• Verification decisions may include obligations to update documents (e.g., annually)
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