Expert Assistance
Whenever You Need It
Get professional support from our dedicated team. All support requests are handled through your personal cabinet for security and convenience.
<2h
Avg. Response
24/7
Availability
8
Departments
How to Get Support
Follow these simple steps to connect with our support team
Create Account
Register on our secure platform to get access to personal cabinet and all services
Log In
Access your personal cabinet with secure authentication
Open Support Ticket
Select the topic and describe your issue in detail
Get Expert Help
Our specialists will respond and resolve your issue
Why Use Our
Personal Cabinet Support?
Our integrated support system provides secure, efficient, and trackable communication with our expert team. All your conversations are saved and accessible anytime.
- Real-time chat with operators
- Conversation history access
- Smart routing to departments
- File attachments support
- Ticket status tracking
- Email notifications
All communications are encrypted and stored securely in your personal cabinet. Your data is protected.
Support Departments
Our specialized teams are ready to help with any question
General Inquiry
Company information, services, conditions
Account Issues
Access recovery, data changes, blocks
Trading Support
MT5 platform, order execution, spreads
KYC/Verification
Document upload, verification status
Payments & Deposits
Deposit methods, fees, limits
Withdrawals
Withdrawal requests, timelines, issues
Technical Issues
Platform errors, connection, bugs
Complaints
Formal complaints, disputes, escalations
Ready to Get Help?
Create your account today and access our professional support team. We're here to help you succeed in your trading journey.
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Looking for Quick Answers?
Check our Help Center for common questions and detailed guides
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